SMS Programme Terms
Programme description
Moduvant Notifications / Dispatch Alerts provides transactional and service-related text messages for trade businesses using Moduvant (for example emergency call intake summaries, dispatch or appointment notices, and account/onboarding updates related to the service).
This programme is not used for cold marketing SMS or purchased-list advertising.
Who messages come from
Messages are sent by or on behalf of Moduvant Systems Ltd in connection with Moduvant Ops / Dispatch services. Depending on configuration, the visible sender may be a registered long code (e.g. a US 10DLC number) or an approved alphanumeric sender where available.
How to opt in
- Providing a mobile number during Moduvant Ops signup/onboarding and accepting these SMS Terms; and/or
- Leaving a callback number during voice intake after being told that SMS confirmations or updates may be sent; and/or
- A published web form with an unchecked SMS consent checkbox
Consent is not a condition of purchasing Moduvant services where an alternative contact method is available.
Message frequency
Message frequency varies. Typical volume for an active contractor client is up to about 30 messages per month depending on call/job volume; higher volumes may occur during busy emergency periods.
Rates
Message and data rates may apply.
Help and opt-out
Reply HELP for help. Reply STOP to cancel.
You can also email customer.support@moduvantsystems.com. After STOP, you will receive a one-time confirmation and no further programme messages unless you opt in again.
Privacy
See our SMS Privacy Policy and full Privacy Notice.
We do not share mobile opt-in data with third parties or affiliates for their marketing.
Carrier liability
Carriers are not liable for delayed or undelivered messages.
Supported carriers
Major US carriers are supported for 10DLC traffic once Moduvant’s brand and campaign are approved and the number is associated. Availability can change by carrier.
Contact
Moduvant Systems Ltd · Company No. 17419327
20 Wenlock Road, London, England, N1 7GU
Email: customer.support@moduvantsystems.com
US messaging / support line (voice/SMS capable DID): +1 (281) 968-2308
UK voice line: +44 1344 203883 (voice; not an SMS sender)
See also: full Terms of Use · opt-in mock (internal screenshot aid)